By Mike Loughrin, CEO for Transformance Advisors
Team-based Simulation – Developing Collaboration Skills
The Fresh Connection is an interactive team-based business simulation which provides an exceptional means for learning how to lead a business by practicing collaboration and consensus building.
We know the pilot is in charge of an airplane, but only after many hours in a flight simulator.
Who’s in charge of your organization? Is everyone aligned on the promises made to customers? Have they ever experienced a simulation teaching them what works and what doesn’t?
Is it time to gain an intense understanding of complex relationships, sharpen your skills, tear down functional silos, and learn what does not work – without crashing your business?
Without knowledge and teamwork, your customers might be looking at you and getting very nervous!
Imagine Your New Job
Imagine a situation in which you have just joined the leadership team for a company where costs are out of control and customer expectations are not being met.
You have one of the following roles:
- VP of Sales
- VP of Operations
- VP of Purchasing
- VP of Supply Chain
- Project Manager
Your new company has been in business for over a century. However, recent performance has been poor and return on investment (ROI) has been negative.
The board of directors is nervous!
Problems Are Everywhere
This does not seem to be the same place they described during your job interview.
The daily sales and operations meeting covers the same agenda with the following issues:
- Inventory fluctuates from way too high one week to severe shortages the next
- Suppliers are unpredictable, serving up daily surprises of quality and delivery problems
- Operations always seems to be changing over the equipment or making the wrong stuff
- Customers are tired of the poor service and demanding lower prices - or else!
The CEO has challenged you to improve customer service and increase ROI. These are the two measurements which the board of directors feels are most important. If improvement is not quick, then heads will roll.
To make it even more difficult, your competitors are not sitting back. They are seeking to take full advantage of this opportunity to defeat you and your company.
Given this stressful and fast moving environment, you wonder if you have the knowledge to save not only this company, but also save your own career!
What's This About?
The Fresh Connection is an interactive team-based business simulation:
- Teams of four, or five, work together to save a failing company
- Each team member will select one of five roles: purchasing, operations, sales, supply chain, or project manager
- Participants make strategic executive level decisions in a high-pressure environment
- Every decision has trade-offs, both within and across the functional roles
- Participants learn about best practices and emerging trends through hands-on experience
- Collaboration and consensus building skills are developed as teams compete across multiple rounds
The successful team will craft the best strategy and align all four functional disciplines. Winning is about generating the best ROI while meeting your own Key Performance Indicators.
What's Different?
Learning through experience is 10 times more powerful than classical training. The Fresh Connection is a different way of learning which puts participants at the heart of a lifelike simulation so they can experience the impact of every decision they make.
By participating in multiple rounds, participants see the results of their decisions, reflect on what happened, are introduced to new concepts, and then apply what they learned in the next round.
It is this "Magic Circle" which makes The Fresh Connection so powerful.
Who Will Benefit?
Just about everyone, in any organization, will benefit from experiencing The Fresh Connection. The most obvious are:
- Anyone who comes into contact with customers or suppliers
- Anyone who impacts the flow of materials or information
- Those with experience seeking to learn about best practices and emerging trends
- Information technology professionals who build and support the systems used for managing a supply chain
- Those who will be part of improvement initiatives such as creating a sustainable organization or implementing an ERP system
- Those just getting started in the field of supply chain management
- You
Time to buckle up and fly this airplane.
Mike Loughrin
Mike Loughrin is the CEO and Founder of Transformance Advisors. He also teaches for Louisiana State University Shreveport and is on the board of directors for the Association for Supply Chain Management Northern Colorado.
Mike brings exceptional experience in industry, consulting services, and education. He has directed several Lean Transformation programs and has helped organizations such as Levi Strauss, Warner Bros., Cabela's, Constellation Brands, Lexmark, and Sweetheart Cup.
Keeping a commitment to a balanced life, Mike loves downhill skiing, bicycle rides, and hiking in the mountains. See one of his trails of the month at: Little Switzerland.
Want More?
Bullwhip Effect
Education and Training
What is the Learning Curve?
Challenges of Creating Alignment
What is Supply Chain Management?
Subscribe to our newsletter
References
Discover The Fresh Connection by Inchainge
What is Simulation Learning? by Melissa Venable, Ph.D.
